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Student FAQs

FAQ content


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I am a student, do I have to go to class?

All five University campuses have moved to delivering all curriculum through alternative instruction, including online, for the remainder of the Summer 2020 semester. 

Also, review this FAQ from the Provost office regarding the grading policy and visit the Academic Planning FAQ for more information.

If you are unable to participate in your coursework due to illness, you should contact your instructor immediately via email or phone. If verification is requested, please see the Makeup Work for Legitimate Absences Policy for all campuses except for Duluth. For the Duluth campus policy, please review the Excused Absences policy.  

Please also review the Self-Reporting of Medical Absence.

Housing and dining

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Is housing available for students?

Open for students who need housing, as students are encouraged to stay home. Visit your campus’ housing and residential life websites for more information.

Are dining centers open?

Dining options during the summer months vary across campuses: 

  • No dining options are available on the Crookston, Morris, or Rochester campuses 
  • Some dining options are available on the Twin Cities and Duluth campuses

Review your campus's dining website for more information.


Operational status

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I’m a student, should I return to campus?

Please do not return to any University campus if you have a safe alternative through the summer months, be it with friends or family. While we will ensure there are sufficient residence hall rooms available for students who have no other alternatives.


Are University buildings open?

University buildings systemwide require a U Card or other secure means of access, consistent with the protocol for each individual campus. As of Monday, March 23, the University’s five campuses have moved into extended reduced operations

The health sciences buildings on the Twin Cities campus will continue to have public access by appointment only. There will be three staffed entrances from 7 a.m. – 7 p.m., Monday through Friday. These entrances are: 

  • the second floor of Moos Tower at Washington Ave.;
  • the second floor of Mayo Building at Church St.; and 
  • the third floor of Phillips-Wangensteen Building at the Delaware Circle.

Each building will have signs posted giving more information to the University community, the public, and vendors and contractors, should they need access.

As needed, check with your local campus for access to other healthcare resources in your community.


Are University libraries open?

All libraries systemwide are closed until further notice. Online library services will continue to be available.

Are University Recreation Centers open?

All Recreation Centers across the University system are developing plans for reopening. Recreation and Wellness programs, other than those supporting student mental health needs, are also developing plans to resume in accordance with University health experts and the Minnesota Department of Health. Please check with those offerings directly for the most up-to-date information.

Internet access

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What if I don’t have any or a reliable internet service provider?

OIT has additional information on Internet Service Providers available on the Working and Learning Off Campus page.

Travel and events

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Are University events canceled due to COVID-19?

All summer non-curricular events are developing plans to resume in in compliance with applicable safety and health provisions.

Under the State of Minnesota's "stay safe" order, outdoor gatherings of friends and family of 25 people or less, and indoor gatherings of 10 people or less can occur. Gatherings should adhere to proper social distancing measures—like staying six feet apart and wearing a mask.

Health and wellbeing

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What is the 2019 Novel Coronavirus (COVID-19)?

COVID-19 is a new strain of coronavirus that causes respiratory illness. Since first being detected in China late last year, confirmed cases have occurred in North and South America, Asia, Africa, Europe, and Australia. 

The Centers for Disease Control and Prevention (CDC) continuously updates its website with information as public health officials learn more about the virus. Visit the CDC's website.

What are the symptoms of the coronavirus?

As there is still much to learn about COVID-19, please visit the CDC website to find the most updated information on the symptoms of the virus.

How is it transmitted?

While there is still more to be learned about COVID-19, health officials believe it spreads mainly from person-to-person like other coronaviruses. Learn more from the CDC.

How can I protect myself from contracting COVID-19?

There are steps you can take to prevent the spread of all types of respiratory illnesses, such as:

  • stay home as much as possible to further reduce your risk of being exposed;
  • washing your hands for 20 seconds with soap and water; 
  • avoiding those who are sick; 
  • avoiding touching your eyes, nose, and mouth with unwashed hands; 
  • covering your cough or sneeze with a tissue, then throwing it in the trash; and
  • cleaning and disinfecting frequently touched objects and surfaces.

Who can I contact if I have symptoms?

For any student feeling ill or experiencing symptoms of a respiratory illness of any kind — with fever and cough — the Minnesota Department of Health recommends you stay home to prevent spreading it to others. When seeking care at your preferred healthcare provider, please call ahead for guidance. Those seeking care from an on-campus health care facility, view campus-specific contacts below.

Is there a vaccine?

There is currently no vaccine to prevent COVID-19 illnesses.

I am a person impacted by the evolving, global situation surrounding COVID-19. It has left me feeling anxious and worried. Where can I turn for help?

Respect and reporting bias

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What can I do if I am experiencing suspected bias or discrimination?

The University is committed to creating an inclusive climate for all of our community members. The CDC offers guidance on countering stigma related to this virus. 

We understand that the COVID-19 pandemic has, in some cases, resulted in hostile, offensive or intimidating acts directed against individuals because of their perceived race, national origin, age, disability-status or other protected identity*. These behaviors could constitute prohibited discrimination or harassment under University policy. 

We encourage you to contact your campus resource listed below if you believe that you have experienced mistreatment because you:

  • are perceived to be associated with COVID-19 because of your national origin, race, or other protected identity,
  • are perceived to have COVID-19 because of a protected identity,
  • are perceived to be vulnerable to COVID-19 because of a protected identity,
  • have COVID-19, or
  • have been exposed to COVID-19.

In addition, we recognize that University members must learn and work differently given the current remote learning and working environment. If you believe that you have been denied reasonable accommodations for a disability in the remote working and learning environment, please also contact your campus resource listed below. 


Discrimination, harassment, nepotism, related retaliation by a student

Discrimination, harassment, nepotism, related retaliation by an employee, volunteer, vendor, or visitor


Crookston Campus

Crookston HR website


Duluth Campus

Annalisa Peterson



Morris Campus

Morris HR website


Andrew Williams


Rochester website

Twin Cities 

The Office for Community Standards 

Click here or on the "Report Online" button, or contact EOAA at: (612) 624-9547 or

*protected identities include: race, color, creed, religion, national origin, gender, age, marital status, familial status, disability, public assistance status, membership or activity in a local commission created for the purpose of dealing with discrimination, veteran status, sexual orientation, gender identity, and gender expression.


Public Health preparedness

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How has the University prepared for public health concerns, such as the 2019 Novel Coronavirus (COVID-19)?

The University has a robust public health emergency planning and response system. Public health preparation efforts in the Twin Cities are coordinated by the Health Emergency Response Office (HERO) and Campus Public Health Officer Jakub Tolar, M.D., Ph.D. The Crookston, Duluth, Morris and Rochester campuses are coordinating their responses locally with guidance from HERO. 

What is the Health Operations Team?

The University has established a Health Operations Team, led by HERO, for COVID-19. This team is involved in the planning, coordination, and implementation of the public health plan in the Twin Cities, and for guidance to the Crookston, Duluth, Morris, and Rochester campuses.

Currently, the Health Operations Team involves eight University units and MDH. Other University units work with HERO on specific issues that require problem-solving consultation beyond guidelines from the Center for Disease Control and Prevention (CDC) and MDH.

The Health Operations Team has several priorities, including:

  • ensuring safety of University students, faculty and staff traveling abroad;
  • ensuring University healthcare professionals and clinics implement CDC guidelines surrounding COVID-19;
  • partnering with MDH on public health surveillance and traveler monitoring activities;
  • providing timely information updates to University communities; and
  • addressing questions and concerns from members of the University community.


Additional resources

Additional Links:

Additional information about COVID-19 can be below: